Apologies to urban75 bulletin board folk
The boards have been going up and down faster than an over-excited pneumatic drill on amyl nitrate today, but the word is that someone in Germany is 'personally taking care of the problem' right now. Whatever that means.

Today, I've spent longer than I'd care to recall listening to mid 80s, lighters-aloft, mullet-toting stadium rock while being kept 'on hold' to the server people.

And some of the lyrics aren't exactly encouraging:
"That's just the way it is
Some things will never change"