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urban75: crisis and support resources
Essential contacts and emergency numbers
(updated March 2009)

Many people use the U75 boards to gain support in times of stress and difficulty. While we recognise this as one of the valuable aspects of the U75 community, we are not able to provide any kind of professional mental health service on the boards.

If you are suffering from depression, stress or other mental health problems, we advise that you discuss your concerns with your GP who may be able to refer you on for NHS counselling if appropriate.

You may also find the details of the organisations listed below helpful.*

*Disclaimer: The information here is designed to provide general information only. Whilst every effort has been made to ensure that the information provided is accurate, it does not constitute legal or other professional advice. U75 does not endorse and does not accept any responsibility or liability for the contents of websites referenced by an external link.

» General help/support resources
» Health support and advice
» Crisis/Mental Health support and resources
» Children: bullying and helpline
» Drugs and Alcohol
» Pregnancy
» Housing

24 hour confidential emotional support: support line 08457 90 90 90 (UK)/ 1850 60 90 90 (Republic of Ireland), anonymous email

Women's Aid
Telephone: 08457 023 468 Email:

Befrienders is a gobal resource who will 'listen to people who are lonely, despairing or considering suicide.'

USA helplines
Comprehensive, state by state listing of organisations offering help, telephone support and more.

Rape and Sexual Abuse Support Centre
24 hour/365 days a year helpline - 0845 1221331.
A female-only service with professionally trained support workers, and nationwide support information.


NHS Direct (UK)
If you are feeling unwell now, please call NHS Direct on 0845 4647 for nurse advice and health information. The helpline is open 24 hours.

You can also try the Self Help Guide or call 999 if it's a medical emergency.



American Counselling Association
Provides a resource for finding a counsellor in your area as well as other useful info

Befrienders suicide and crisi support
Trained volunteers offering confidential emotional support to people feeling suicidal.

Canadian Counselling Association Provides a resource for finding a counsellor in your area with other useful info.

British Association for Counselling and Psychotherapy (BACP)
This site has a 'find therapist' section that enables you to find a qualified and insured counsellor or therapist in your area. The site also provides a brief account of the different types of therapy available as well as information about therapist codes of ethics and training. Most therapists will work on a sliding scale of fees, according to the client's means.

Depression Alliance
is a UK charity for people affected by depression. This web site contains information about the symptoms of depression, treatments for depression, as well as Depression Alliance campaigns and local groups.

The MindinfoLine offers confidential help on a range of mental health issues. Call 0845 766 0163 from anywhere in the UK for the price of a local call. Local Mind network: Established in 1946, Mind now has a network of 210 local Mind associations throughout England and Wales. Our LMAs offer supported housing, crisis helplines, drop-in centres, counselling, befriending, advocacy, employment and training schemes, and other services. More than 1,300 people belong to Mind Link - a network for users of mental health services - offering each other support, sharing experiences and developing skills.


Nafsiyat - Inter Cultural Therapy Centre
262 Holloway Road, London N7 6NE Tel:020 7686 8666
Offers specialised therapeutic help to people from ethnic and cultural minorities including family and child therapy. Referral is by letter from yourself, your doctor or the social services. Charge for an assessment session (50 minutes) is according to circumstances. Free to Camden, Islington, Harringay and Enfield.

Working together to help everyone affected by severe mental illness, including schizophrenia, to recover a better quality 30 Tabernacle Street, London EC2A 4DD, Tel: 020 7330 9100

SANELINE: 0845 767 8000 (charged at local rates)
SANELINE was established in 1992 as the first national out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems. The service is open from 12 noon until 2am and receives tens of thousands of calls every year from service users, family members, carers and health professionals.

WPF Counselling and Psychotherapy
WPF is a charity providing psychodynamic counselling through a network of national centres. Fees on a sliding scale. This link takes you to the page where you can find a WPF Centre in your area. The site also contains information about psychodynamic counselling.


Is your child being bullied at school?
This online bullying resource provides useful contacts and information.

ChildLine is the free, 24-hour helpline for children and young people in the UK. Call 0800 1111



24 hour FREE support 0800 77 66 00 (UK)

Centre for Recovery Premier UK Information and Advice Centre for drug and alcohol abuse

Release information and legal help on drugs arrests
Advice Line: 0207 729 9904 (10am - 6pm Monday to Friday)
Emergency Helpline: 0207 603 8654 (all other times)
Dance Events Outreach: 0207 729 5255

Alcoholics Anonymous
Help and support with alcohol problems

Narcotics Anonymous (UK)
A non-profit, international, community based organization for recovering addicts that's active in over 60 countries

urban75 drugs info
Huge resource with drug info, resources, advice and links.


British Pregnancy Advisory Service
Pregnant and uncertain about what to do?

Net Doctor
Pregnancy and childbirth resources


Shelter UK
Campaigning for the homeless and badly housed people

Shelter Net UK
Clear, accessible information for anyone facing a housing problem

Advice Guide UK
Citizen's Advice portal page - loads of inks and advice.

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